Planning never finishes
Open Studio and check whether a lane is running, stalled, or waiting on a gate. An empty evidence pack during the first minutes is expected. If there is no current stage, no remaining-time estimate, and no error, refresh once, then inspect the run record before starting another project.
Preview will not open
Preview exists only after a managed build has published a labeled bundle. If build is still running, wait. If QA blocked the bundle, open the QA report instead of retrying blindly. If the preview expired or is private, use the grant from Launch rather than a copied URL.
A gate looks stuck
A gate waits for a human decision on one artifact. If the artifact is missing, planning is not finished. If a newer artifact arrived, reopen it—do not approve the old badge. Dijiang cannot click approve for you.
Credits look wrong
Check whether you are looking at a reservation or a settlement. Reservations sit above the final charge and return the unused portion. Automatic retries do not add a second orchestration fee. A user-requested rerun does.
A connection will not verify
A saved secret is not a verified connection. Recreate the credential with the minimum documented scope, test it on the Connections page, and keep the last known good value if the replacement fails. Then retry the blocked task.