Planning never finishes
Open Studio and check whether a lane is running, stalled, or waiting on your approval. An empty evidence pack during the first minutes is expected. If there is no current stage, no remaining-time estimate, and no error, refresh once, then inspect the run record before starting another project.
Preview will not open
Preview exists only after a managed build has published a labeled bundle. If build is still running, wait. If a quality check blocked the bundle, open the quality-check report instead of retrying blindly. If the preview expired or is private, use the grant from Launch rather than a copied URL.
An approval looks stuck
An approval waits for your decision on one document. If the document is missing, planning is not finished. If a newer document arrived, reopen it—do not approve the old badge. Dijiang cannot click approve for you.
Credits look wrong
Check whether you are looking at a reservation or a settlement. Reservations sit above the final charge and return the unused portion. Automatic retries do not add a second execution service fee. A user-requested rerun does.
A connection will not verify
A saved secret is not a verified connection. Recreate the credential with the minimum documented scope, test it on the Connections page, and keep the last known good value if the replacement fails. Then retry the blocked task.